Review by Caroline Fisher

The federal program works easily and seemingly well. The state program for MS does not work so well. This year, our amended return put much of the information in the wrong spouse designation; I don’t trust it. Last year, we got a penalty and interest from MS for our return completed with Turbo Tax.

This year, we completed our taxes and paid for e-filing for both federal and state. When we went to file the state return, we were told that it could not be filed electronically. we could not determine how to get our money back and had to contact our credit card company to file an appeal.

Help isn’t always very helpful. The check your return part said we had 2 problems, then only identified 1.