Review by M in SC

Pro: The product is pretty good although you still need to know what you are doing in any kind of complex situation. I’ve tried other tax prep products and this is the best, albeit imperfect.nI give it 3 stars because of the huge cost to do state e-file. This is really deceptive price advertising – they say it comes Federal + State, but if you actually want to FILE your taxes then it’s another $25.nThe other terrible thing is if you pay your taxes electronically. You GET NO RECEIPT OR PAYMENT CONFIRMATION. The instructions say to check your credit card bill next month to verify that payment was made! And the service fee charged is the highest of all possible online tax payment choices. OK, you’ve got me as a captive customer, it’s much more convenient to pay as part of the finalization of the return, but if you’re going to charge me the highest fee in the market, don’t you think you could give me the convenience of payment confirmation details?