Review by Nathan A. Edwards

I first experienced Intuit’s belligerent behavior when I upgraded my Quickbooks Enhanced Payroll last year and found that I would now be charged more to write checks and get to waste a half hour of my life on the phone getting myself off the automatic annual renewal treadmill. Now, with Turbo Tax Deluxe, the very same product I’ve used, and been very pleased with in years past, I find that I can only e-file half of my taxes, as schedules C and D can only be e-filed with an upgrade to Premier. You got me, Intuit… Classy!nnTo be fair, if you search out the product listing for Deluxe, it does what is described in the listing, which is great for folks that are experiencing their first rodeo. However, there are probably thousands upon thousands of people who have been using this product for years and expect to get what the product has always been. Instead, these loyal customers get a healthy punch to the abdomen. In my opinion, if you want to squeeze more money out of your regular clientele, just spit in their face up front by charging more for the product they’re used to, as opposed to luring them into buying a product they think they know only to hit them with a gotcha half way through their tax preparation.

What in the world did Intuit think the public reaction to their new money siphoning tactics would be? I, for one, can’t wrap my mind around any sort of justification.

Intuit has always made great products, nothing has changed in this regard. It is their mischievous, back door money grabbing that will be the death knell for this brand. If for no other reason than to show that you won’t support a company that is obviously trying to take advantage of the loyalty of its customer base, don’t buy this.