POSTS
Review by R Rose
The interview is fine, it usually takes you where you need to go, BUT!nnline items have no link back to the data source, so you can’t figure out what the software is doing and if you entered data correctly at an earlier step.
After I efiled 2010 taxes, I discovered that the 2009 software never carried forward passive losses and thus they were not captured on the 2010 software. BIG MISTAKE TURBOTAX.
TT also could not handle a 401K partially being rolled into a traditional IRA and partially into a ROTH IRA.
It is nearly impossible to get to help on their web site,nnTheir pricing seems very deceptive. You never know how much you are going to pay. Every time you turn a corner there is a new place to charge you. Let’s be honest and UPFRONT about pricing.
Bottom line, if you have basic taxes, you will probably be ok, but if things get difficult, your experience will get very difficult and quite possibly your results will be wrong.