Review by Chen Sun

I’m amazed what McAfee-HP did. They installed a trial version on my mother’s new HP PC, and when the trial expired after 30 days, disabled Window 8’s ability to change firewall from McAfee to Defender. I wasted 50 minutes trying to figure out why I couldn’t change to Defender and then had to postpone my work, while I tried to get another McAfee license. Meanwhile my mother’s HP PC is entirely unprotected.

I actually have a McAfee 3 user license, so decided to activate my third license. So wasted a day to get to my regular PC to get the activation code. Then I learned from McAfee support that I have to remove McAfee trial and then install a new version of McAfee.

McAfee is deliberately wasting my time and its practice of crippling Defender is, in my opinion, wasting my time and is unethical.

1 hour later:nI’m waiting for the email from McAfee that supposedly has a code I need. You know, the email that I suppose to be send out immediately, and doesn’t arrive for 30 minutes. Meanwhile, I had to make a trip to my mom’s and have to further wait here.

1 hour 30 minutes later: waited 15 minutes on the phone for McAfee support.

4-10-15 Several times during the past 2 months, my computer nearly stopped (slower than slowed to a crawl). After reviewing various potential causes, I finally determined McAfee Vulnerability Scanner was chewing up about 70% of my memory. Called McAfee and they recommended I reinstall McAfee using the option of not installing its Vulnerability Scanner, which isn’t required. Lost about 3 hours so far. Thanks a lot, McAfee.