Review by D. Porter

Beware Norton 2006. I have used Norton Antivirus (and more recently Internet Security Suite) for at least 5 or 6 years. I needed to renew my Norton 2005 subscription recently, so I downloaded an upgrade to NIS 2006, paid by credit card, and started the install. Huge mistake…I should have done some internet research first. Bottom line, the installation never worked, uninstall never worked, and worse, it corrupted my registry. Finally I was forced to reinstall Windows XP and all of my major applications that write to the registry, a lengthy and frustrating process. I had tried every trick and workaround I new of or could find on the web, and I am not a novice on computer hardware and software. I then contacted Norton for a refund, followed their instructions on how to apply for it, and got no response whatsoever. After a month of repeated attempts, I then contacted my credit card company, who refunded my purchase price. As far as I know the credit card company is still battling with Norton. Norton used to be tops, but has slipped on software quality and customer service to the point that I would never recommend them until there is some serious reform. The F-Secure suite I am now running has worked perfectly from the outset, so I will probably never go back.