Review by Michael Gallagher

I have used Roxio’s products for years, starting with Easy CD Creator 15 or so years ago. They had a really good product back in the day, as well as a pretty good video editing component for home movies to DVD, but over the years each new upgrade brought more and more problems and their technical support unit never would help you unless you paid them a fee.

While not directly relevant to the review of this specific version of the software, it does set the stage for this version as I was apprehensive about trying it in the first place. To put it in a nutshell, it had a heck of a time trying to install on a Windows 7 machine - it wouldn’t install at all and the software aborted the installation after about an hour of trying (no kidding).

I did go to Roxio’s online support board because they won’t answer a phone, and I saw a list of similar issues / complaints from other customers. I was unable to resolve the issue and am no longer trying to install the software.

At least Roxio is consistent with their software product and lack of customer support. I’m very glad I received a review copy vs. paying the recommended retail price of $99 or even one dollar for it. I would give this one a wide berth.