POSTS
Review by Foxboy
This is a great product, but Sonic Solutions (Roxio) bought this product a few years ago from Adaptec and does not seem to care anything about customer service. Good luck getting your rebate money, I have read many reports of this theft. It does not matter how many versions you have purchased over the years, they do not care about you. I was even locked off their forum when I complained. There is no email, it’s automatic and you get a no reply address, the phone contact is on your dime to Canada, and about as useful as ants at a picnic.
I come away feeling this company doesn’t care about Mac products and Mac customers, why don’t they sell to someone who does? It’s a shame a good product must be so badly represented. Sonic, you guys are horrible!