Review by Gadget Freak

I have been a Quicken user for over 25 years. I was very satisfied with this product until last year when things began to unravel,nFirst, I couldn’t balance my checkbook and my credit card accounts.nI first thought that it was my fault and started doing the calculation manually.nAfter many months, blaming myself, (although my manual calculations were correct) i tried to get help from Intuit.nThey now don’t have a fee-for-service telephone helpline anymore - only a chat-line.nIn my case they made an exception and a person from India called me. He was pretty arrogant to start with and after an hour, he declared that my database is corrupted (as if it was my fault), and that I needed to start anew.nStarting anew on a portfolio with hundreds of stocks in 3 brokerage accounts (personal, IRA and 401), 2 checking accounts and 3 credit cards is not easy.nBut I spent the time to do it, just because I have had luck with this program for 25 years!nI had paid for their annual new releases for 25 years - Over $ 1,500.00 so far.nGuess what happened: under the new database I created as advised by this Quicken rep, I couldn’t reconcile a credit card account again.nI am now totally convinced that Quicken 2014 has a problem. They won’t even admit it.nAnd Now, I am pissed.nUNTIL THEY FIX THIS I AM NOT GOING TO BUY ANY OF THEIR UPGRADES.nIF YOU ARE A NEW BUYER DONT EVENT THINK ABOUT IT.nI am also in the process of converting to Mac.nI would appreciate any advise for me from other users.