Review by Loyd Eskildson

H&R Block wanted $300 for a simple personal income tax with 1099s, trying it manually left me with forms all over the table and floor, and erasing holes into the papers. Eventually Turbo-tax Home/Business did the job, but not before considerable aggravation.

Specifically, I wanted to enter mileage for job searches, and the program wouldn’t let me. Tried phoning for help, and was notified there was a 45-minute wait-time; alternative was to appeal to a users’ group. (No offense intended, but the idea of asking others who may or may not be knowledgeable seems like Turbo-Tax is pawning off their responsibilities to help users to others.) Finally ended up stuffing the mileage into another area - hope I don’t get audited. On the plus side, really appreciated TurboTax’s ability to immediately make revisions (including on state tax forms), and the ability to e-file the federal forms.

Finally, charging extra to e-file state forms just seems like unjustified chiseling.