Review by Aphotog

One would think that backup software named True Image would create an accurate image of your computer disk. But it doesn’t. Buried three menu levels deep is a list of files that it excludes by default from even a disk image backup. Some like hiberfil.sys can generally be ignored without problem, but also included is the Chrome/User directory. So no Chrome cookies or user settings are restored. If Acronis is not actually making a true disk image, what else is it hiding from me? Also, I had to type my encryption password four times during a test restore before it was recognized. Maybe I mis-typed it the first time, but not twice after that. Having done more than a few restores from backup in the past 35 years, I have to have absolute trust in the backup software I use. Acronis falls far short of earning that trust.

To add insult to injury, half of the main menu features are attempts to sell cloud backup space and backup for phones and other devices. I want no nonsense backup software, not shill-ware. Finally, despite thousands of words in English in the interface, the main menu is a set of cryptic icons with no text. I guess that made sense to someone at Acronis. Macrium Reflect is more expensive but I’ll gladly pay for solid backup software.