Review by chas1376

Swiched from turbotax this year. Made out Fed&State. Could not import turbo 2013 info,glitch in 1099r form imported from Fidelity Bank. After 1 hour run around when I called help line,lady said I could not import turbo info,so I did it manually. Also 1099r form done manually. I e-filed my fed return,after 1 week I was emailed that the fed return was not excepted without explaination. I called help line. After 2 hour run around I was hung up on. The software said I made several mistakes including my name,address,etc. though the original e-file clearly showed correct info on it. After manually doing the return, I e-fied again. This time it took it.nI would not recommend either turbotax or H&R Block,in latter years they were good,what ever happened to them I do not know.nDoesn’t cost that much more to go to a private tax prep,that is where I’ll go next year.