Review by Dawon

Totally disappointed with this transaction. I purchased Photoshop Elements to install on an HP quad core running Windows 10, 64 bit. Both 32 bit and 64 bit extractor exe files are included. The 64 bit version failed to complete after 4 attempts each ending with an unresponsive program error. The 32 bit extractor did work however installation failed 3 times each time an error code file could not be found. Searching for similar problems the Adobe website suggested downloading the 64 bit directly from their website which did extract the program properly. However upon supplying the serial number during the installation Adobe advised the files I downloaded were not genuine Adobe product. After 4 hours and much frustration I must assume the Adobe Photoshop Element 14 program as delivered by Amazon is DOA.nMy best advice is to purchase your product on DVD from a local retailer…