Review by Marshall Masters

I’ve been using Pinnacle software for years and upgraded to Avid Studio after Avid purchased Pinnacle. Now Corel owns Pinnacle and this product is an upgraded version of Avid Studio.

However, if you have a problem, you’ll run into is a maze of technical incompetence. Corel promotion pages that say something will work and it does not. This is misrepresentation.

Plus the PDF help files that come with the Corel Studio 16 Ultimate install point to dead end broken links. Ergo, absolutely no quality assurance. This is a slam bam thank you mam release.

But support is the real nightmare. It’s like who’s on first via email. No phone support whatsoever. At least when Avid owned the line, you could talk to someone live instead of emails with techs who don’t bother to read your message carefully.

Corel did a horrible sloppy roll out on this product. It will them a long time to sort this nonsense out - if ever. Don’t come near this product until 2014 or later.