Review by Jerry Saperstein

I’ve had it with Quicken. From its bizarre copy protection schemes to the endless promotions of its own products within the program and some of the dumbest programming decisions around, such as downloading all transactions from a single financial institution into one account, even though you have separated them into multiple accounts. I don’t need Quicken making these decisions for me.

The endless selling is intrusive and annoying. You have to be very careful that you aren’t initiating some process that won’t end up having you cancel it later.

Quicken’s help file is ridiculous. It is incomplete or in many instances uses terms that are different than those used in the program itself. All too often the sketchy help file entries refer you to an equally poorly written and uninformative web entry - where Intuit attempts to sell you more of their products and services.

Because they were first to market and did a passable job in their early years, Quicken dominates the market. But, in my opinion, for the past several years, Intuit has abused its own customer base. I’m tired of it, tired of the endless marketing promotions in the programs, tired of the lousy help, tired of the ridiculous inflexibility of the program. I’ll be looking elsewhere in the future and leave these moneygrubbers behind.

Jerry