Review by Figaro

FYI: Im a retired computer programmer of both mainframes and PCs. Not a computer novice.

Ive been a True Image user since version 2008. Since then Ive upgraded and used the following versions: 2009, 2010, 2011 and 2014.

I always I felt the interface was user unfriendly. When 2014 came out I thought, maybe the interface is improved so I purchased the upgrade and have been frustrated ever since. In my opinion 2014 is the worst interface yet. Terrible! In fact, I finally gave up and went back to using version 2011.

I requested a refund for my 2014 but Acronis said I took too long to determine that the new version was the worst yet. I only backup once every month so I exceeded the 30 days. Fair enough but is that good customer support? You decide.

My advice is the same as many others here. Avoid this like the plague and don’t even think of upgrading if you already have an older version.