Review by K. Gibbons

I was one of the former TurboTax customers that came to H& R Block software due to the unDeluxe debacle, and I was really hoping to like the H&R Block software. But after doing three returns, my own and both my wife’s and my folks’, I will have to say that TurboTax was easier to use and had blanks for figures in their interview that I had to manually enter into forms on the H&R Block version. Things like long term care expenses and insurance along with a couple other things that I can’t remember right now. So if I hadn’t been familiar with all of the places that things needed to go, I would have missed some entries and paid more taxes than I should have. So now I am in a quandary about whether to return to TurboTax next year or not. I don’t like the games the other guys play with their features and pricing, but I like that it is somewhat easier to use. And I like TurboTax’s Amazon bonus better than I like the bonus options from H&R Block’s software. So I am probably going to head back to TurboTax next year as long as they put the features back like they say they are going to do, and keep the pricing about the same. Otherwise, if they shoot themselves in the foot again, I can get by using the H&R Block software. It is a satisfactory substitute even if not my preferred choice.