POSTS
Review by Traci
Fool me twice, shame on me!nnLike the other people who reviewed this product it keeps crashing. And crashing. And crashing. I didn’t buy it from here. Instead I bought it from the company itself as a download and have asked for a letter of destruction. Twice. So far…nothing. However, I’m here to critique the product and not the manufacturer’s LOUSY customer service, aren’t I?nnThey tried to make it look like Office 2007⁄2010. It does but it won’t stop crashing. I tried it on a 2 week old machine and an 8 month old machine. Both run Windows 7 premium home, 64 bit. Both handle other creation software without a problem. When it didn’t crash one time I did create a project. There was a slight problem: it only saved PART of my project. That was rather irritating.
I also don’t care for their search methods. It isn’t specific enough.
As my title says I keep wondering who their developers are. I wrote a review on another product that also had issues. It’s almost as if they don’t beta test their software enough or just ignore feedback.
If I had the money, ability, back-up and resources I’d create my own product and shut their business down because instead of getting better, they’re getting worse.
Wake up Encore/Broderbund! Your reputation stinks!