Review by Jeff & Wendy S

As other have complained, Deluxe is now pretty much the basic package and if you have any stock or other investment income, it will not work for you AT ALL. It makes you pay $30 to upgrade.

Intuit has apologized and offered to refund $25 (why not all of it? This is a huge nuisance)nnI would forgive them for all that, but the customer service has been HORRIBLE.nAfter waiting on-line for over 20 minutes to find out why I didn’t get my upgrade confirmation number, the incompetent CSR (who barely said two words to me in 5 minutes) accidentally hung up the phone. Now I’m back in line again for another half hour…

Other years, I would have given them 4 stars, but this year is a bit of a nightmare.

What a complete and utter screw-up.