Review by LA

I have been using the free version of Avast but got tired of the scammy upselling. I’ve used Trend Micro in the past and been happy.

This time, unfortunately, things got off to a bad start. I don’t mind that the box does not contain a CD/DVD. Instead, you receive a card with instructions and key. I do mind that the main argument is to save the environment, which, if true, they should go with a smaller box or even no box–just an email with the essential info.

Anyway, when I went to the website (as instructed on the enclosed card) to download the program, I found a confusing page that was unclear about what I should download. Apparently I made a mistake because the installation would not accept my key. After a phone call, I did get kinda…maybe not so much…customer service, but by then I’d already figured out my mistake.

Finally, after the drama, I was able to install the program. It’s really laying low which is generally good, but I’d like to interact with more of the extras. And I’m finding it difficult to find all of them.

One extra I am interested in is the password manager. I’ve needed one of these for a long time, but kept chickening out. This time I went through with it, and so far it’s working well. I did have a few hiccups during installation, but it does seem to be making my life easier now.

Since I haven’t used the program very long, I will check back in after some time has passed. Hopefully I’ll still be happy.