Review by Tanya McHenry

First of all, this version was new until just a couple of months ago and according to Acronis Customer Support, they have no inclination to have this software support Windows 7. Why? Because they want you to buy the new version, 2010. Even if you recently purchased 2009, you’re just out of luck here. (Unless you purchased it in their 30 day window), but they did run a nice promotion for 2009 just outside of the official 2010 release. Customer service is slow. Very slow, and not at all helpful. They expect you to purchase a full license for all your networked computers with no discounts to apply them to say the laptop you also have (again according to customer service.).

The software itself is okay, but without customer service, inability to have this on multiple computers, and abandoning their old version, I can’t suggest this company or any of it’s products to anyone else. Also, prepare for a lot, a lot of promotional material in your inbox from this company.

Update: I finally installed Windows 7, and as I expected out of dozens of software I installed, this was the one and only one that would not work, and for a 2009 edition, completely unacceptable. Acronis is simply not up to par with their competitors.