Review by JJCEO

This is an OK product. I used it to prepare my taxes and file them electronically before I wrote this review. Many of the reviews here are posted in Nov, Dec and January before they have used the product and even have the tax forms from their work place and from their bank. I don’t understand how you can rate a product and not even use it unless you are just looking for votes on Amazon.

Following the instructions was OK until I got an error message that I did not enter a cell on my W2 correctly into the software. It was entered correctly and the software showed this as an error as last year the box had data in it. Federal law had changed and now a new form is required if you have medical health care insurance from work. I had to leave the page for guided entry that I was working on and go find the new form in the software and check it. Oddly enough the form was there and filled out correctly and now the error message had disappeared on its own.

I then found out that I could not return to the location in the software that I had been working on. I wasted a hour of time trying to find the right spot to continue entering data again using the guided preparation method. This should be easier to return back to the same location but I just didn’t know how to do it.

I got my taxes done but I was still frustrated over wasting my time. Filing taxes is a PITA and having software issues after paying money for a program that is supposed to be correct is not a good performance in my mind. Based on the several issues I had I rated this at 3 stars.