POSTS
Review by Ammy_Evaluator
Updated: Nov 22:nnTurned out that the Intuit servers thought I had an older version of the product, and so refused to let me complete the online registration process. After some excellent diligent followup by Intuit support (thanks, Staci and Justin) the software is now fully functional. I have updated the rating to reflect this. What bothered me most was the lack of useful information provided by the software when it encountered this error.
So far so good.
##########################nnI was impressed with how smooth the install went, until I got to the registration process.
This required a phone call to Intuit’s mothership to retrieve a validation code.
Unfortunately, my attempts at reaching a human were stymied by a voice message that stated the offices are currently closed - even though I was calling them during what their message states are their working hours (Mon to Sun 5am to 6pm PST.)nnVery disappointed by this lack of customer focus.
As an added frustration - the Register Quickbooks option under the Help menu, will not let me submit the final registration form. Clicks on the Next button are simply ignored.
I’ll update the rating once I get through - but this is not a great start.
~A_E~