Office 2016 by Bill McLean

Product Key card number was not accepted, saying that it was not a valid number. I triple checked it. I can tell an O from a Q. I was polite, but Technical Support said that it was a pleasure serving me, then immediately terminated contact. It would be easy to purchase this product on-line, but it is very troublesome to find a page that accepts a Key card number to download it. After a few hours, I just gave up. Sorry Microsoft. but as a consumer, this was my true experience.