Review by Andy Gray

Right now, there are a pleethora of options for internet security on the market. Of course there are the big hitters, Microsoft, McAfee and Norton’s to name a few. With so many options out there, the normal end user can be left feeling a little shell-shocked and usure of just what to get.

If you are anything like me the first thing you do is turn the box over and look for ‘the grid’. The grid tells you what is covered by that particular set-up and what is not. Usually this is just a sly way of trying to get you to buy the more expensive version that covers everything. The problem with that is, end users like myself don’t always need the ‘everything’ option. Sometimes the simple version is better. The less options I have the less likely I am to screw something up, right?nnI will spare you all the tech talk, because a) others have done it a lot better than I ever could, and b) I would probably screw it up anyway.

I have been a Norton’s user for years. I had fallen into a rut of purchasingt he latest addition and just accepting the drawbacks because I didn’t want to deal with the hassle switching things over. Well, this issue of Norton’s has made that a lot harder. It’s simplistic, intuitive, and makes sense, but more importantly it doesn’t require a lot from me. So, that really means less for me to screw up.

Two things I am disapointed about.

1 - no instruction manual. Give me something, anything to read and reference when I get these pop-up messages. I want to make informed decisions. I am not always able to do that.

2 - I loathe when a company makes you pay to talk to tech suppor. The minimum call is $9.99. So, at a minimum if you call you are dropping ten bucks. Not cool. If I am a customer, they should be looking to help me get the most out of the product, not the most out of my wallet.

If you are looking for a new internet security program, or are looking to upgrade take a look at this one. Don’t settle for the first thing you see. Do some research and find the product that meets what you want. There are too many options out there right now to settle for what the product offers. Make it work for you.