Review by a customer

I had Quicken 2011 and 2012, and I do not see much difference. It still messes up some transactions. When I transfer money from one account to another at the same bank, Quicken cannot recognize it as the same transaction. If the bank gives more then one line of text for the transaction, Quicken shows it as 2 or 3 different transactions with second and third being $0.nIt still works, and still useful, though.nEdit:nAfter I posted the review, a Quicken representative commented on it asking me to contact them to resolve the issues. I did contact them, and we exchanged a few emails back and forth, and I even called them once, but to no avail. They do not have any idea why Quicken behaves like I described, and how to fix it. When I called I had to wait about 5 minutes, and then we talked for about half an hour, but with no results. At some point the representative said she cannot hear me, and I hung up.

I didn’t use any mobile features, so I cannot tell if they are any good