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Review by bluezman714
I bought a new HP Pavillion from Amazon. My old one lasted 2 months shy of 6 years so no complaints. Amazon is the BEST place to buy anything!!! I bought this new laptop on 10⁄2015 and it came with a McAfee Live Safe 30 day trial. On or about the last 14-16 days of the trial, a pop-up appeared saying I could continue for 1 year for $24.99. I wasn’t ready to do it until the last 8th day of the trial. When I checked, they wanted $45.99!!! I was really upset. I wanted to track him down and give him a right hook! I even typed this to their on-line chat room tech. support. So I called them. Their CS and tech center at night are in the Phillipines. I told them what the issue was and the their CS gave me the $24.99 price. I then was transferred to their tech support because my McAfee wasn’t showing the renewal. They walked me through it in less than 60 seconds. I’ve read the scary reviews of how people have been screwed or mislead by having the 30 trial, trying to delete the trial, then installing a new version of McAfee …. so listen to someone who gets upset over these issues and see how I dealt with it. My McAfee subscription is 1 year and 8 days from expiring. I did tell them NOT to renew my subscription which I highly suggest you do. Don’t get mad. Call them. They will know if they sent you a pop-up for $24.99 and they will honor it and the people you deal with are very nice.