Review by Holdfast

My NIS 2010 subscription was running out, so I purchased Norton 360 from Amazon. After installation, I received an error message, then was directed to online support. I followed its directions then got another error message. Called Norton Support (S Asia). Spent 30 minutes with their representative going through the same troubleshooting I went through, then finally uninstalled and reinstalled N360. Still same error message. I was then connected to a support supervisor who uninstalled and reinstalled at least four times. Then he started to mess with the registry files. He decided that N360 didn’t removed the previous version of NIS properly. On the next uninstall-reinstall cycle same error message. After 1:10 with me, he then proclaimed it must be a W7 problem, eventhough NIS was working fine yesterday and haven’t had any issues with W7. He is now reinstalling W7 and will call me back in an hour. What a joke! I had hoped Symantec got its act together. Looks like I am wrong!