POSTS
Review by Ken
I’ve used it for a few years. Strongly suggest if you can, to have all data in front of you, and complete the process, without leaving your computer and/or closing the program. Based on last year’s software, the IRS estimate feature for predicting the next year’s taxes (2014 for me) and estimated payments was very poor. To solve my problem, I paid extra for their accounting service (which I believe is included in this year’s special) and it was excellent. They suggested that I just modify information in my 2013 TT file after submission, and use that to more accurately get an idea of the estimate for the following year, given there will be changes in the tax codes. Otherwise, while the software was somewhat confusing, especially if you have to continue on another day, it did work for me in 2013 and in prior years. Also, in contrast to prior years, in 2013 it took forever to be connected to a person for free assistance. The community help feature was worthless. The paid tax expert accountant that I used in 2013 was much much better than the free help, and was also familiar with the software.